Repair & Service


Engineering Service Center (ESC)

Sumitomo's ESC is the repair division for Sumitomo Machinery Corporation of America (SMA).  We return our gearboxes back to original design specifications with our highly qualified engineering and service technicians.  We promise our repair is of the highest standards and will not compromise on quality, service or value. For more information on any of the services listed below, please contact us.

ESC Literature

 Download our brochure to see additional before and after photos, find out details of our national Priority Repair program, and more information about ESC.


Legacy Products

Have an old unit?  We specialize in Paramax and Cyco repairs, but we also repair Seisa, Ueda SKK, as well as Osaka Chain.

>Brands we repair:

         


 


WEBINAR: Gearbox Maintenance Tips

How to Minimize Downtime, Repair Cost, and Inventories by Extending the Life Expectancy of Your Gearbox

Is it taxing to maintain your gearbox? A commitment to gearbox maintenance is paramount for it to work economically. So take a load off and join us for our Top 10 Tips for optimizing your gearbox's performance. Watch or download here.

Do you just want the slides of the presentation? Download the PDF of the presentation here.


Repair Inquiry

Fill out your gearbox information and one of our representatives will be in contact with you shortly.



Extended Repair Warranty

While each Sumitomo product has standard warranty coverage, our repair programs can enhance their long-term value and maximize their performance to better fit your needs. Extended warranty programs can be provided under consultation.


Local Support

Service available from all Sumitomo Drive Technologies facilities. Contact your closest facility or your sales representative to schedule a visit.


Genuine Parts

As a manufacturer, we offer original Sumitomo (or Seisa) parts and your gearboxes will be repaired at one of our factories.  To find a local facility, please click here.


Emergency Support

Service provided in all US territories click here for more information.

To speak to a representative immediately, call:

  • During Normal Business Hours (M-F; 8am-5pm EST)
    757-485-3355
  • After-Hours Technical Support: 1-800-983-1000


Locate Your Nearest Representative

Our comprehensive sales and service network extends throughout North and South America. Enter your zip code to find the Sumitomo facility, sales representative, and distributor in your region.

Configurator

Sumitomo's product Configurator is live! Select the ideal Sumitomo product for your application, download 2-D and 3-D CAD drawings and models, and print out a technical spec sheet of your configuration!
Click here to get started! Sumitomo's Product Configurator

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